CUSTOMER SERVICE

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012 GENCAT.CAT
Cost of the call:
depending on operator

Complaints hotline
900 90 15 15

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People with reduced mobility

If your start or destination station is
Pl. Catalunya, contact the information line 012 and you will be told how to proceed.

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Customer Care Centre at Pl. Catalunya station

Entrance hall of Barcelona-Pl. Catalunya station
Open: 8am – 8pm
(Monday to Friday, working days)

Check our location on Google Maps

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Customer Care Centre at Pl. Espanya

Entrance hall of Barcelona-Pl. Espanya
Open: 9am – 2pm and 4pm – 6.30pm
August 9am – 2pm
(Monday to Friday, working days)

Check our location on Google Maps

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Customer Care Centre at Balaguer station

Carrer Noguera Pallaresa S/N
Open: 8am – 8pm
[email protected]

Check our location on Google Maps

PEOPLE WITH HEARING DISABILITIES

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People with hearing disabilities

SMS   675 78 70 02 
FAX 93 366 32 36