CUSTOMER SERVICE
012 GENCAT.CAT
Cost of the call:
depending on operator
Complaints hotline
900 90 15 15
People with reduced mobility
If your start or destination station is
Pl. Catalunya, contact the information line 012 and you will be told how to proceed.
Customer Care Centre at Pl. Catalunya station
Entrance hall of Barcelona-Pl. Catalunya station
Open: 8am – 8pm
(Monday to Friday, working days)
Customer Care Centre at Pl. Espanya
Entrance hall of Barcelona-Pl. Espanya
Open: 9am – 2pm and 4pm – 6.30pm
August 9am – 2pm
(Monday to Friday, working days)
Customer Care Centre at Balaguer station
Carrer Noguera Pallaresa S/N
Open: 8am – 8pm
[email protected]