How can I get a duplicate of the pensioners travel card?

No duplicates of pensioners’ travel cards are issued. If a travel card is lost or stolen, the holder must re-apply for a new card. In this case, the corresponding police report must also be submitted. 
 
Only one re-issue per year may be issued. 
 
In the event of malfunction of the pensioners’ travel card A or the T-Pensionista travel card, it will be re-issued at no cost at stations, by members of staff. 

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Do you have further questions?

If you still have some questions please fill the form on the queries page and we will help you.

Customer Service

If you still have some questions please fill the form on the queries page and we will help you.
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