No duplicates of pensioners’ travel cards are issued. If a travel card is lost or stolen, the holder must re-apply for a new card. In this case, the corresponding police report must also be submitted.
Only one re-issue per year may be issued.
In the event of malfunction of the pensioners’ travel card A or the T-Pensionista travel card, it will be re-issued at no cost at stations, by members of staff.
How can I get a duplicate of the pensioners travel card?
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If you still have some questions please fill the form on the queries page and we will help you.