Directly at the Customer Service Centers:
Customers who require an invoice for their ticket purchases can make a direct request at the Pl. Catalunya or Pl. Espanya Customer Service Centers. They will need to present their ticket(s) or pass(es) and provide the following information: full name or company name, address, tax identification number (NIF or GIF), and invoice details (total amount and ticket type).
By regular mail:
Customers can also request an invoice by sending a letter via regular mail. They should include the following information: full name or company name, address, tax identification number (NIF or GIF), invoice details (total amount and ticket type), the original ticket(s), and a contact phone number.
The request should be addressed to: Comptabilitat c. dels Vergós 44, 08017 Barcelona.
If customers want their tickets to be returned along with the invoice, they should indicate this in their request.
By email (Only for FGC’s Own Tickets):
For FGC’s own tickets, customers can send an email to [email protected], attaching the following information: full name or company name, address, tax identification number (NIF or GIF), invoice details (total amount and ticket type), scanned copy/copies of the ticket(s), and contact phone number and email address.
Please ensure that the scanned ticket(s) are legible and clearly show the ticket support numbering.
