{"id":19474,"date":"2020-05-27T19:24:25","date_gmt":"2020-05-27T17:24:25","guid":{"rendered":"https:\/\/test.fgc.cat\/?post_type=fgc-faq&#038;p=19474"},"modified":"2023-11-16T11:21:15","modified_gmt":"2023-11-16T10:21:15","slug":"que-debo-hacer-si-mi-tarjeta-de-transporte-no-funciona","status":"publish","type":"fgc-faq","link":"https:\/\/www.fgc.cat\/es\/fgc-faq\/que-debo-hacer-si-mi-tarjeta-de-transporte-no-funciona\/","title":{"rendered":"\u00bfQu\u00e9 debo hacer si mi tarjeta de transporte no funciona?"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-23838 alignleft\" src=\"https:\/\/www.fgc.cat\/wp-content\/uploads\/2020\/05\/EL-PUTXET-FGC-015-scaled-e1593173546761-300x126.jpg\" alt=\"\" width=\"1064\" height=\"447\" srcset=\"https:\/\/www.fgc.cat\/wp-content\/uploads\/2020\/05\/EL-PUTXET-FGC-015-scaled-e1593173546761-300x126.jpg 300w, https:\/\/www.fgc.cat\/wp-content\/uploads\/2020\/05\/EL-PUTXET-FGC-015-scaled-e1593173546761-600x252.jpg 600w, https:\/\/www.fgc.cat\/wp-content\/uploads\/2020\/05\/EL-PUTXET-FGC-015-scaled-e1593173546761-1024x430.jpg 1024w\" sizes=\"auto, (max-width: 1064px) 100vw, 1064px\" \/><\/p>\n<table width=\"1397\">\n<tbody>\n<tr>\n<td width=\"1397\"><strong>Tarjetas magn\u00e9ticas<\/strong><br \/>\nNo dan derecho a canje ni compensaci\u00f3n alguna las tarjetas con banda magn\u00e9tica::<\/p>\n<ul>\n<li>Estropeadas por la persona usuaria.<\/li>\n<li>Caducadas y utilizadas parcialmente.<\/li>\n<li>Vigentes y utilizadas de forma parcial.<\/li>\n<li>P\u00e9rdida o robo de una tarjeta magn\u00e9tica (incluyendo las personalizadas)<\/li>\n<\/ul>\n<p>Solo se canjean los t\u00edtulos de transporte magn\u00e9ticos no operativos como consecuencia de un mal funcionamiento de las m\u00e1quinas de validaci\u00f3n.<\/p>\n<p><strong>T-mobilitat<\/strong><br \/>\nSi el soporte T-mobilitat deja de funcionar, puedes solicitar un duplicado en el Centro de Atenci\u00f3n e Informaci\u00f3n de la T-mobilitat (CAI), en los Quioscos T-mobilitat o en los Centros de Atenci\u00f3n al Cliente de FGC (CAC), con cita previa.<br \/>\nEste duplicado, considerado como un canje, es gratuito siempre que el soporte deje de funcionar por causas ajenas a la persona usuaria y est\u00e9 en garant\u00eda. Si el apoyo no est\u00e1 en garant\u00eda (cinco a\u00f1os) o la persona usuaria lo ha da\u00f1ado, debes volver a pagarlo. En cualquier caso, obtendr\u00e1s el duplicado con los t\u00edtulos que conten\u00eda antes de estropearse.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"featured_media":23840,"template":"","faq-categories":[1685,1673],"class_list":["post-19474","fgc-faq","type-fgc-faq","status-publish","has-post-thumbnail","hentry","faq-categories-bitllets-es","faq-categories-condicions-dus-es"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FAQs: mi tarjeta no funciona | FGC<\/title>\n<meta name=\"description\" content=\"\u00bfTu tarjeta ha dejado de funcionar? 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