{"id":66952,"date":"2026-06-18T13:02:17","date_gmt":"2026-06-18T11:02:17","guid":{"rendered":"https:\/\/www.fgc.cat\/?post_type=fgc-faq&#038;p=66952"},"modified":"2026-06-19T11:54:24","modified_gmt":"2026-06-19T09:54:24","slug":"servicio-de-paqueteria-citypaq","status":"publish","type":"fgc-faq","link":"https:\/\/www.fgc.cat\/es\/fgc-faq\/servicio-de-paqueteria-citypaq\/","title":{"rendered":"Servicio de paqueter\u00eda Citypaq"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>El CityPaq son unos terminales de paqueter\u00eda que permiten a los usuarios recibir paquetes de forma sencilla.<\/p>\n<p><strong>\u00bfQu\u00e9 estaciones tienen CityPaq?<\/strong><br \/>\n&#8211; Pl. Espanya<br \/>\n&#8211; Pl. Catalunya<br \/>\n&#8211; Proven\u00e7a<br \/>\n&#8211; Sarri\u00e0<br \/>\n&#8211; Sant Cugat<\/p>\n<p><strong>\u00bfC\u00f3mo funciona el CityPaq?<\/strong><br \/>\nCuando el paquete se entrega en el terminal:<\/p>\n<p>1. Recibir\u00e1s un correo electr\u00f3nico inform\u00e1ndote de que el paquete ya est\u00e1 disponible, con el tiempo l\u00edmite para recogerlo (3 d\u00edas) y un c\u00f3digo de acceso para abrir la taquilla\/consigna.<br \/>\n2. Tendr\u00e1s que introducir o escanear este c\u00f3digo recibido.<br \/>\n3. La puerta se abrir\u00e1 autom\u00e1ticamente para recoger el paquete.<\/p>\n<p><strong>\u00bfNecesito alg\u00fan documento para recoger el paquete?<\/strong><br \/>\nNo. Solo necesitas el c\u00f3digo que recibes por correo.<\/p>\n<p><strong>\u00bfQu\u00e9 hago si tengo dudas o incidencias?<\/strong><br \/>\nPara cualquier problema o incidencia con la entrega o el c\u00f3digo, puedes ponerte en contacto con el Servicio de Atenci\u00f3n al Cliente de Correos mediante el tel\u00e9fono gratuito 900 400 004. Si todav\u00eda tienes dudas sobre Citypaq, puedes llamar al 915 197 197, de lunes a viernes de 8:00 a 20:00 y s\u00e1bados de 9:00 a 13:00 (excepto los d\u00edas festivos). Encontrar\u00e1s m\u00e1s informaci\u00f3n en <a href=\"https:\/\/www.correos.es\/es\/ca\/particulars\/rep\/els-nostres-punts-de-lliurament-i-recollida\/citypaq\" target=\"_blank\" rel=\"noopener\">https:\/\/www.correos.es\/es\/ca\/particulars\/rep\/els-nostres-punts-de-lliurament-i-recollida\/citypaq<\/a>.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"featured_media":0,"template":"","faq-categories":[1687],"class_list":["post-66952","fgc-faq","type-fgc-faq","status-publish","hentry","faq-categories-altres-es"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Servicio de paqueter\u00eda Citypaq - Ferrocarrils de la Generalitat de Catalunya<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fgc.cat\/es\/fgc-faq\/servicio-de-paqueteria-citypaq\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Servicio de paqueter\u00eda Citypaq\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fgc.cat\/es\/fgc-faq\/servicio-de-paqueteria-citypaq\/\" \/>\n<meta property=\"og:site_name\" content=\"Ferrocarrils de la Generalitat de Catalunya\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/fgcferrocarrils\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-19T09:54:24+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.fgc.cat\/wp-content\/uploads\/2020\/06\/MONISTROL-MONTSERRAT-FGC-003-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"3300\" \/>\n\t<meta property=\"og:image:height\" content=\"2200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@FGC\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.fgc.cat\\\/es\\\/fgc-faq\\\/servicio-de-paqueteria-citypaq\\\/\",\"url\":\"https:\\\/\\\/www.fgc.cat\\\/es\\\/fgc-faq\\\/servicio-de-paqueteria-citypaq\\\/\",\"name\":\"Servicio de paqueter\u00eda Citypaq - 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