{"id":67312,"date":"2026-06-19T10:16:57","date_gmt":"2026-06-19T08:16:57","guid":{"rendered":"https:\/\/www.fgc.cat\/?post_type=fgc-faq&#038;p=67312"},"modified":"2026-06-19T11:28:44","modified_gmt":"2026-06-19T09:28:44","slug":"fgc-que-puedo-hacer-si-el-chatbot-no-me-da-una-respuesta-adecuada","status":"publish","type":"fgc-faq","link":"https:\/\/www.fgc.cat\/es\/fgc-faq\/fgc-que-puedo-hacer-si-el-chatbot-no-me-da-una-respuesta-adecuada\/","title":{"rendered":"FGC. \u00bfQu\u00e9 puedo hacer si el chatbot no me da una respuesta adecuada?"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_flex valign_top type_default stacking_default\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper\"><div class=\"wpb_text_column\"><div class=\"wpb_wrapper\"><p>Si el <strong>Chatbot <\/strong>no te da una respuesta adecuada, puedes contactar con FGC a trav\u00e9s del formulario de consultas disponible en <a href=\"https:\/\/www.fgc.cat\/es\/atencion-al-cliente\/consultas\/\">https:\/\/www.fgc.cat\/atencio-al-client\/consultes\/<\/a> o mediante el perfil de FGC en X (<a href=\"https:\/\/x.com\/FGC\" target=\"_blank\" rel=\"noopener\">https:\/\/x.com\/FGC<\/a>). Tambi\u00e9n puedes llamar al tel\u00e9fono de informaci\u00f3n 012.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"featured_media":0,"template":"","faq-categories":[3622],"class_list":["post-67312","fgc-faq","type-fgc-faq","status-publish","hentry","faq-categories-atencio-al-client"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.7 (Yoast SEO v27.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>FGC. \u00bfQu\u00e9 puedo hacer si el chatbot no me da una respuesta adecuada? - Ferrocarrils de la Generalitat de Catalunya<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.fgc.cat\/es\/fgc-faq\/fgc-que-puedo-hacer-si-el-chatbot-no-me-da-una-respuesta-adecuada\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FGC. \u00bfQu\u00e9 puedo hacer si el chatbot no me da una respuesta adecuada?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.fgc.cat\/es\/fgc-faq\/fgc-que-puedo-hacer-si-el-chatbot-no-me-da-una-respuesta-adecuada\/\" \/>\n<meta property=\"og:site_name\" content=\"Ferrocarrils de la Generalitat de Catalunya\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/fgcferrocarrils\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-19T09:28:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.fgc.cat\/wp-content\/uploads\/2020\/06\/MONISTROL-MONTSERRAT-FGC-003-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"3300\" \/>\n\t<meta property=\"og:image:height\" content=\"2200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@FGC\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.fgc.cat\\\/es\\\/fgc-faq\\\/fgc-que-puedo-hacer-si-el-chatbot-no-me-da-una-respuesta-adecuada\\\/\",\"url\":\"https:\\\/\\\/www.fgc.cat\\\/es\\\/fgc-faq\\\/fgc-que-puedo-hacer-si-el-chatbot-no-me-da-una-respuesta-adecuada\\\/\",\"name\":\"FGC. \u00bfQu\u00e9 puedo hacer si el chatbot no me da una respuesta adecuada? 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