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Access information for people with reduced mobility (PRM) at Plaça Catalunya station

How to access the station and platforms?

1 – Plaça Catalunya station has two entrances, one on the Bergara-Pelai side and another on the Rambla side. You can access the station using the elevator located at Carrer de Pelai, No. 62, at the intersection with Rambla de Catalunya, or the elevator located at Carrer de Bergara, No. 7, at the intersection with Carrer de Balmes. Once you pass through the validators at either entrance of the station, there is an elevator available to go down to the platforms.

How to access the Customer Assistance Center (CAC)?

2 – It is located in the Bergara side entrance of Plaça Catalunya station. The elevator located at Carrer de Bergara, No. 7, at the intersection with Carrer de Balmes, connects the street with the Plaça Catalunya entrance where you will find FGC agents, assistance and ticket sales points, validators to access the platforms, and the Customer Assistance Center (CAC).

People with hearing disabilities

SMS: 675 78 70 02
FAX: 93 366 32 36
E-mail: [email protected]

Do you have any questions?

Frequently asked questions

Check out the answers to our users’ most frequently asked questions.

FAQ's

COMPLAINTS

If what you want to present is a written submission to the minimum penalty that we have imposed on you, you will need to fill in the form attaching the corresponding documentation: ID (both sides) or passport, signed letter stating your request, the ticket you were given and the copy of the ticket you used, if you have one.

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Address (*) *

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Floor (*) *

Door (*) *

Postal Code (*) *

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Email (*) *

Phone number

Date of events (*) *

Time of events

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Customer service centers

Plaça Catalunya

Location

Located in the vestibule next to Bergara Street at the Plaça Catalunya station. The access for people with reduced mobility (PMR) is through the elevator located at 7 Bergara Street, at the intersection with Balmes Street.

Schedule

From 8 to 20 h
(from Mondays to working Fridays)

Ask for appointment

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Plaça Espanya

Location

It is located in the vestibule next to Gran Via de les Corts Catalanes at the Plaça Espanya station. Access for people with reduced mobility (PMR) is via the elevator located at Plaça Espanya, no. 1, at the intersection with Gran Via de les Corts Catalanes, next to the Fira de Montjuïc.

Schedule

From 9 to 14 h and
from 16 to 18:30 h.
(from Mondays to Friday)

August: From 9 to 14 h. (from Mondays to Friday)

Ask for appointment

Check the location on Google Maps

Estació de Balaguer

Location

It is located in the vestibule of the Balaguer station. Access for people with reduced mobility (PMR) is via the direct access ramp from Noguera Pallaresa Street, no. 1, in Balaguer.

Schedule

From 8 to 20 h

[email protected]

Check the location on Google Maps