FGC

CONTACT US

By telephone

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012 GENCAT.CAT
Cost of the call:
depending on operator

Complaint line
900 90 15 15

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People with impaired hearing

SMS 675 78 70 02 
FAX 93 366 32 36
Email address: cicrubi@fgc.cat

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People with reduced mobility

If your start or destination station is
Pl. Catalunya, contact the information line 012 and you will be told how to proceed.

On networks

CUSTOMER CARE POINTS

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Customer Care Centre at Pl. Catalunya station

Entrance hall of Barcelona-Pl. Catalunya station
Open: 8am – 8pm
(Monday to Friday, working days)

Check our location on Google Maps

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Customer Care Centre at Pl. Espanya

Entrance hall of Barcelona-Pl. Espanya
Open: 9am – 2pm and 4pm – 6.30pm
August 9am – 2pm
(Monday to Friday, working days)

Check our location on Google Maps

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Customer Care Centre at Balaguer station

Carrer Noguera Pallaresa S/N
Open: 8am – 8pm
ccbalaguer@fgc.cat

Check our location on Google Maps

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FGC Pensioner’s Card Office

Carrer l’Avenir, 6 de Barcelona
Horari: 9:15-1:45:00h / 16:00-18:30h

Check our location on Google Maps

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