Get your T-mobilitat!

The faster, easier and safer way to travel on public transport

T-mobilitat area

Get your T-mobilitat by registering online at this website or in person at one of the Ferrocarrils de la Generalitat de Catalunya Customer Service Centres. If you are already a T-mobilitat user, log in to access your account and manage transport tickets.

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I want T-mobilitat

Sign up to use the new intelligent public transport system that will allow you to travel using a reloadable card or your mobile phone.

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Sign in

If you are already a user, sign in to your digital profile to manage your transport tickets online.

Create account

If you have already registered in person as a T-mobilitat user, activate your online account now and discover all its advantages!

Create account

If you have already registered in person as a T-mobilitat user, activate your online account now and discover all its advantages!

About T-mobilitat

Find out what T-mobilitat is, how it works, the different formats, and where it can be used.

How to get your T-mobilitat

Integrated transport tickets in T-mobilitat

Temporary reduction of transport fares between September and December 2022  clic here

The new T-mobilitat system and the conventional system with paper tickets and magnetic stripe, will both be accepted until there is a definitive transfer to the new platform.

These are the integrated tickets in T-mobilitat:

Benefits of T-mobilitat

Fast, easy and safe way to travel

validacion

Contactless validation for accessing public transport

comprar

Buy and load transport tickets to the same permanent card

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Manage discounts linked to your user account

seguretat

Your transactions are secure

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Recover tickets in the event of loss or theft1

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Manage cards and tickets for dependents2

1. You can block them and load them onto a new format, once purchased and activated. The validity is maintained.
2. If you are the parent, relative or guardian of a minor or dependent, you can manage their cards and transport tickets with T-mobilitat. To register the person in the system, you must request an appointment in advance and do it in person at a T-mobilitat Service and Information Centre (CAC). Once registered, the dependent will be assigned to your account and you will be able to manage, on their behalf, requests for cards and ticket purchases.

Frequently asked questions

How it Works

Using the system

Supports

Tickets and fares

T-mobilitat online website

More information

931 215 365 from Monday to Sunday, from 8.00 to 21.00 h.

Data protection clause

Responsible for the processing Autoritat del Transport Metropolità

St. Balmes, 49 6º 08007 Barcelona

CIF P5890049I

Data protection delegate [email protected]
Purpose of the processing The management of your registration as a user of T-mobilitat, carrying out the necessary actions for its processing, as well as for legitimate statistical purposes for the exercise of public powers conferred on the person responsible for the processing of contact data
Legitimation of processing The processing is necessary for the execution of a contract in which you are a party
Assignment of data to third parties Your data may be transferred in the event of compliance of legal obligations
Data preservation The data collected will be kept for the period of time necessary for its purpose
International transfers No international data transfer is planned for this processing, except when newsletters are sent through the suppliers specified below, which will be made to third countries with an adequate level of protection and the provision of clauses of adequate guarantee such as Model Contract Clauses:

ATM also contracts its virtual infrastructure according to a cloud computing model, under Model Contract Clauses, to suppliers:

Responsible for the processing Ferrocarrils de la Generalitat de Catalunya

St. dels Vergós, 44 08017 Barcelona

CIF Q0801576J

Rights of interested parties Interested parties have the right to access their personal data, request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, they are no longer necessary for the purpose for which they were collected. In certain circumstances, the persons concerned may request the opposition and limitation of the processing of their data, in which case they will be kept only for the exercise or defense of claims. They can go to: [email protected]
Claim A complaint may be submitted to the Catalan Data Protection Authority (APDCat, for its initials in Catalan) through its electronic office (https://apdcat.gencat.cat/) or by non-electronic means.

For more information, you can consult the privacy policy of the website and the T-mobilitat app by following this link https://www.fgc.cat/en/privacy-policy-tmobilitat/

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