Find out what T-mobilitat is and how it works

Travel by public transport easily, safely and more comfortably.

Questions

What is it?

tmobilitat

T-mobilitat is a digital ticketing system with contactless technology that offers improvements in terms of use, service and information on public transport. The Department of the Vice-Presidency, Digital Policies and Territory of the Government of Catalonia is leading the project, promoted by the ATM, the AMB and the public operators TMB, FGC, TRAM, Rodalies.

Geographical area where I can use it.

The T-mobilitat will be progressively deployed throughout the territory and for all transport tickets. Initially, it will give you access to the entire public transport network in the metropolitan fare zone, i.e. the 36 municipalities of the AMB.

The T-mobilitat is a system that allows you to have a single, permanent support for Barcelona’s ATM transport tickets. The support can be physical (card) or virtual (mobile phone) and the user must register for T-mobilitat to be able to load the ticket onto the support and use it to access the transport network.

Registration with the T-mobilitat

tmobilitat

To enjoy all the functionalities of T-mobilitat and have access to the card or the mobile application, you must first register on the platform.
If you are not yet part of T-mobilitat, you can do it in two ways:

    • Online, on this website
      1) Register as a user: you must have a digital user to manage T-mobilitat.
      2) Access to the purchase of support and transport tickets: you can apply for your card and you will receive it by post, activated, with the ticket loaded and ready to travel.
    • In person at the new T-mobilitat Information and Assistance Centre (CAI) or at FGC customer care offices (CAC) , you will be able to take your device (rechargeable card) already loaded with the transport ticket of your choice.

Choose your device

To use the T-mobilitat, you need to have a device that contains your tickets or transport tickets. The T-mobilitat comes in two different forms: the T-mobilitat card and the mobile app.

1. Card T-mobilitat
This is the reusable personal card which transport tickets are charged. It costs 4.5 euros to purchase, can be used indefinitely and has a five-year guarantee period.

tmobilitat

On-site
1) If you opt for the face-to-face option, download the registration form, fill it in and hand it at FGC customer care offices (CAC) , along with your ID document, to register. You can register and apply for the card on the same day.

Online
1) To purchase the card online, go to the Personal Area . You will need to have previously registered in the registration section . You will also have to choose the fare option you want to use to start travelling.
2) You will receive your T-mobilitat card by post, activated and with your chosen fare option loaded and ready to travel.

2. Telephone
You’ll find the FGC T-mobilitat app in your app shop and you can download it for free, for Android and iOS. With the FGC T-mobilitat app you can take your transport ticket to your mobile phone and validate it directly from a device with NFC technology. For one euro, you can download the functionality that allows you to validate.
Per un euro, et pots descarregar la funcionalitat que permet validar.

tmobilitat1) Download the FGC T-mobilitat app to your mobile phone.
2) If you have not yet registered with T-mobilitat, register from this website
3) Enter your email address and registration password to access the personal area of the website and also to log in to the app.
4) Go to the “Mobile” section of the app. From there, download the extra functionality that allows you to validate and access public transport. It has a one-off cost of one euro.
5) Bring your mobile phone close to the contactless validators and travel.

Which transport tickets are valid for T-mobilitat?

The new T-mobilitat system and the conventional system of cardboard tickets with magnetic stripe will coexist until there is a definitive transfer to the new platform.

Initially, these are the banknotes that are launched with T-mobilitat

T-usual for 1 zone
The T-usual card is a personalised voucher for unlimited travel for one month, as well as its bonus variants.tusual

 

T-jove for 1 zone
tjove The T-jove card is a personalised voucher for unlimited travel for under 25s for 90 days.
You can also purchase its subsidised variants.

T-usual FM/FN for 1 zone

tusualA non-transferable single-person ticket with an unlimited number of journeys on any means of transport within the integrated system, for 30 consecutive days as of the first use, for the number of zones purchased. Must be accompanied by a valid official identification card of the holder.

Subsidised FM/FN passes
To obtain these passes, you must have an FM/FN T-mobilitat profile (for a single-parent or large family). This requires presenting the following supporting documents (original and valid) in person at the T-mobilitat Customer Service and Information Centre (CAI) or at FGC customer care offices (CAC):

  • ID card or passport.
  • Single-parent or large family certificate (family or individual certificate) issued by the Government of Catalonia, or a large family certificate issued by any other autonomous community.

T-jove FM/FN for 1 zone

tusualA non-transferable single-person ticket with an unlimited number of journeys on any means of transport within the integrated system, for 30 consecutive days as of the first use, for the number of zones purchased. Must be accompanied by a valid official identification card of the holder.

Subsidised FM/FN passes
To obtain these passes, you must have an FM/FN T-mobilitat profile (for a single-parent or large family). This requires presenting the following supporting documents (original and valid) in person at the T-mobilitat Customer Service and Information Centre (CAI) or at FGC customer care offices (CAC):

  • ID card or passport.
  • Single-parent or large family certificate (family or individual certificate) issued by the Government of Catalonia, or a large family certificate issued by any other autonomous community.
  • Buy and upload transport tickets on your device
    The T-mobilitat allows you to quickly load transport tickets onto the device of your choice.
  • Validate digitally to access public transport
    This new system allows you to validate your journey easily and securely, with contactless technology and using your card or mobile phone.  From now on, you will find the new machines with the icon indicating the contactless validation point in the stations of the transport network.
  • Recovering banknotes in the event of loss or theft
    The T-mobilitat system is more durable and the validity of transport tickets is maintained in case of loss or theft. If you are the holder of the support you use (rechargeable card or mobile device), you can block it in case it is lost or stolen and reload the tickets on a new support, once purchased and activated.
  • Manage bonuses linked to your user account
    With the T-mobilitat you can manage the discounts of the T-jove card (under 25 years old) and the cards for single-parent or large families (SP/LF):

    •  If you are under 25 years old, you will be automatically assigned the Youth profile.
    •  If you are a single parent or single parent family (FM/FN), you will have to go to one of the pre-crisis points to present the relevant document. You will only need to present it once unless the profile expires or you want to change it.
  • Manage devices and dependant’s tickets
    If you are a parent, relative or guardian of a minor or a dependent person, you can manage their transport devices and tickets with T-mobilitat. To register a person in your care in the system, you will have to make an appointment in person at the FGC customer care offices (CAC). Once the person in your charge has been registered, they will be assigned to your account and you will be able to carry out procedures on their behalf, such as purchasing support and buying tickets

Frequent questions

How it Works

Using the system

Supports

Tickets and fares

T-mobilitat online website

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