Can I obtain a duplicate if my travel card is lost or stolen?

As indicated on the travel cards, damaged, lost or stolen travel cards (including non-transferable cards) are not eligible for a replacement.These conditions are set by the Metropolitan Transport Authority (ATM), which is responsible for the issuing of integrated tickets and travel cards. You can consult the conditions on the website www.atm.cat.

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Do you have further questions?

If you still have some questions please fill the form on the queries page and we will help you.

Customer Service

If you still have some questions please fill the form on the queries page and we will help you.
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