You can contact us through the following customer service channels:
- By phone by calling 012. The call cost will depend on your operator.
- Through our online forms for:
- Inquiries https://www.fgc.cat/atencio-al-client/consultes/
- Complaints, claims, suggestions and appreciation: https://www.fgc.cat/atencio-al-client/reclamacions/
- In person at the Customer Service Centers in Pl. Catalunya and Pl. España (Barcelona), and Balaguer (Lleida). You can check the service hours, locations and request an appointment at https://www.fgc.cat/atencio-al-client/centres-presencials/
Hearing-impaired customers may also contact us:
- By WhatsApp at 675 78 70 02.
- By fax at 93 366 32 36.
- By email at [email protected]