FGC. Customer service. What is the procedure to follow in order to manage a personal accident that has occurred on FGC premises?

If you have been injured on our facilities and we are informed immediately, you should look for a station agent or request assistance through the information intercoms located in the station halls and on the platforms, so that we can provide you with the Compulsory Passenger Insurance (AOV). This insurance covers medical expenses, but not material damages.

Frequently asked questions:

Relacionados

FGC. How do the ticket vending machines work? What payment methods do they accept (cash, banknotes, card) and how do they return change?

Relacionados

Accessibility. Barcelona-Vallès Line. Reserved seats

Relacionados

Who should an institution, company or body wanting to establish an institutional relationship with FGC contact?

You may also be interested in:

Formalities

Logo fletxa dreta negra

Pensioners

Logo fletxa dreta negra

Conditions of service

Logo fletxa dreta negra

Customer Service

Do you have further questions?

If you still have some questions please fill the form on the queries page and we will help you.

Customer Service

If you still have some questions please fill the form on the queries page and we will help you.