What should I do if I do not receive the confirmation email or cannot download the receipt when applying for the pensioner card?

If after one month you still have not received the card, you should call 012 and ask about the status of your card. You can also make an inquiry through the FGC contact form.

Frequently asked questions:

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How can I find the station closest to a specific postal address or check the exact address of a station?

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Why have I been charged the minimum penalty and what do I have to do?

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How can the technical journey data (such as JSON files) available on the open data portal be interpreted?

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Formalities

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Pensioners

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Conditions of service

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Customer Service

Do you have further questions?

If you still have some questions please fill the form on the queries page and we will help you.

Customer Service

If you still have some questions please fill the form on the queries page and we will help you.