| At FGC we have a strict procedure to ensure that all objects we find at stations or on trains are returned to the persons who have left them.When an FGC employee finds or receives an object from a third party, they leave it at the customer service centres.
To find out whether a given object has been found, you can call the Customer Information telephone number 012 or ask at the Customer Service Centre (CAC) for the line where you lost the object. For the Barcelona-Vallès line, the CAC is located at the Pl. Catalunya station concourse (carrer de Pelai/Bergara entrance). For the Llobregat-Anoia line, the CAC is located at Pl. Espanya station. If your property has been found, when you go to collect it you will be required to show proof of identity through your National Identity Document or equivalent document and provide a description of the item or submit sufficient evidence that you are the owner. |
